Your reliable source for electricity services, outage reporting, and essential account management.
From emergency outage reporting to new services, we provide reliable, modern energy solutions for your community.
The fastest way to report a power loss. Our map tracks outages in real-time, helping us restore power safely and quickly.
View Outage Map & Report Now →Manage your account and pay your bill securely online, or visit one of our local office locations.
Login to Customer Portal →Need new service or an upgrade? Start your application process online to ensure reliable power for your home or business.
View Rates & Forms →We offer multiple convenient ways to pay your bill. Options include online via the Customer Portal, local bank branches, and payment kiosk at our office.
Keep track of your electricity rates and understand the requirements for deposits, both residential and commercial. Transparency is key.
Residential Deposits: Check our policy to see how your deposit is calculated.
View Rate Structures →First, check the Outage Map on our website or use the mobile app. To report an outage, call our TEPA Dispatcher at 662-837-8139, or submit a report online.
We accept online payments (credit/debit), payments at our office in Ripley, MS, and at various Peoples Bank/Simmons Bank locations. Bank drafts are also accepted.
You can find the necessary application forms and details on our services page. Our team can guide you through the process for residential or commercial connections.
Our main office is open Monday - Friday, 8:00 am - 5:00 pm. For emergencies, please call our 24/7 dispatch line.